Privacy Policy
Privacy Policy at King Johnnie Casino
At King Johnnie Casino, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or play real money games on our platform. This policy applies to all players accessing our services from Australia and New Zealand.
Information We Collect
We collect several types of information when you register an account and play at King Johnnie Casino:
- Personal Information: Your name, email address, phone number, date of birth, and residential address when you create an account.
- Payment Information: Details related to your deposits and withdrawals, including payment method type (Visa, Mastercard, POLi, BPAY, Neosurf, PayID, or Bitcoin).
- Technical Data: Your IP address, browser type, device information, and usage data collected through cookies and similar technologies.
- Gaming Data: Your gameplay history, bet amounts, winnings, and preferences for pokies and table games.
How We Use Your Information
We use the information we collect for the following purposes:
- To create and manage your King Johnnie Casino account.
- To process your deposits and withdrawals securely.
- To provide customer support through our 24/7 live chat, email, and phone channels.
- To send you promotional offers, including bonus updates and Kash Spins notifications, where you have consented to receive them.
- To comply with our legal and regulatory obligations under our Curaçao Offshore license.
- To prevent fraud, money laundering, and underage gambling.
Data Security
We employ industry-standard encryption and security measures to protect your personal and financial data. All payment transactions are processed through secure, encrypted channels. Access to your personal information is restricted to authorized personnel only, and we regularly review our security practices to ensure they meet current standards.
Cookies and Tracking Technologies
King Johnnie Casino uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect your ability to use some features of our platform.
Third-Party Sharing
We do not sell your personal information to third parties. We may share your data with trusted partners who help us operate our casino, including game providers (Betsoft, IGTech, Evolution, and others), payment processors, and regulatory authorities when required by law.
Your Rights
You have the right to access, correct, or delete your personal information held by King Johnnie Casino. You may also opt out of marketing communications at any time. To exercise any of these rights, please contact our support team via email or live chat.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed about how we protect your data.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out to our 24/7 support team. We are committed to ensuring your privacy is protected while you enjoy real money gaming at King Johnnie Casino.