Responsible Gaming at King Johnnie Casino
Our Commitment to Responsible Gaming
At King Johnnie Casino, we believe that gambling should always be an enjoyable form of entertainment, not a source of harm. We are committed to providing a safe and responsible gaming environment for all our players in Australia and New Zealand. This page outlines the tools, resources, and support available to help you stay in control of your gambling.
Play Responsibly
Gambling should be fun and entertaining. Only gamble with money you can afford to lose, and never chase your losses. Set clear limits on how much time and money you spend at the casino, and take regular breaks. If gambling stops being fun, it may be time to step back and seek help.
Tools We Provide
- Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit into your King Johnnie Casino account. These limits can be adjusted at any time, with decreases taking effect immediately and increases subject to a cooling-off period.
- Loss Limits: Control your potential losses by setting maximum loss thresholds for a given period.
- Session Time Reminders: Receive notifications reminding you how long you have been playing, helping you manage your time effectively.
- Self-Exclusion: If you need a break from gambling, you can temporarily or permanently exclude yourself from accessing your King Johnnie Casino account. During self-exclusion, you will not be able to log in or receive promotional communications.
- Reality Checks: Periodic pop-up reminders that show your total time spent playing and net win/loss during the current session.
Recognizing Problem Gambling
If you or someone you know is experiencing signs of problem gambling, it is important to seek help early. Common signs include:
- Gambling more than you can afford to lose
- Chasing losses or borrowing money to gamble
- Neglecting work, family, or social obligations due to gambling
- Feeling anxious, irritable, or depressed when not gambling
- Lying about the extent of your gambling to family or friends
Support Organizations
If you need help with problem gambling, the following organizations provide free, confidential support:
- BeGambleAware: Information, advice, and support for anyone concerned about gambling.
- Gambling Therapy: Online support and resources for problem gamblers and their families.
- Gamblers Anonymous: Peer support meetings for individuals seeking recovery from gambling addiction.
Underage Gambling Prevention
King Johnnie Casino strictly prohibits gambling by anyone under the age of 18. We verify the age of all players during the registration process and reserve the right to request identification documents at any time. Parents can also use filtering software such as NetNanny or CyberPatrol to restrict access to gambling sites for minors.
Get Help
If you would like to activate any of the responsible gaming tools mentioned above, or if you need support, please contact our 24/7 customer support team via live chat or email. Our team is trained to handle these requests with sensitivity and confidentiality.